Orders are normally delivered within 3–5 days via an express courier selected by the company.
Delivery times depend on the delivery area and may take up to an additional 3 days for islands and remote areas.
If you are not available at the time of delivery, DHL will leave a calling card with the necessary information to collect your package.
If you wish to request a redelivery to the same address, please contact the customer service of the company's selected express courier directly.
For your order to be dispatched on the same day, it must be completed, verified, and confirmed by 3:30 PM. Orders placed after this time will be shipped on the following business day.
The courier delivers Monday through Friday from 9:00 AM to 6:00 PM; we therefore recommend providing your workplace (if permitted) or another address where someone is available to receive the package as the delivery address.
Indicated delivery times are strictly estimated. Any delay, or delivery made through subsequent split shipments, does not entitle the Customer to refuse delivery or claim compensation or indemnification.
Dafne Italian Philosophy SrL shall not be held liable for any service disruptions caused by the courier.
Any damage to the packaging and/or the product, or any discrepancy in the number of packages or details, must be reported immediately by making a specific note on the courier's delivery document to be returned to the driver.
Any issues regarding the physical integrity, accuracy, or completeness of the products received must be reported within 14 days of delivery, following the procedure outlined on the "Returns and Refunds" page.
Shipping Costs: A shipping contribution of €6.90 (VAT included) is required for deliveries within Italy. Delivery is free for orders exceeding €49.
